At Amal Takaful Microfinance Co. Ltd., your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal data when you use our services.
1. Information We Collect
We may collect:
- Personal details: Full Name, NIDA ID, date of birth.
- Contact details: Phone number, email, address.
- Financial details: Income, repayment history, mobile money/bank account details.
- Digital data: Device information, IP address, cookies (for website/app use).
2. How We Use Your Information
- To process applications and verify identity.
- To provide and manage financial products.
- To contact you via SMS, WhatsApp, email, or phone.
- To comply with legal and regulatory obligations.
- To improve our services and prevent fraud.
3. Data Sharing
We may share your data with:
- Regulatory authorities (e.g., Bank of Tanzania, FIU) where legally required.
- Trusted third-party service providers (e.g., payment processors, telecom operators).
- Shariah auditors for compliance reviews.
We never sell your personal information.
4. Data Storage & Security
- Your data is stored securely on protected systems.
- We use encryption, firewalls, and secure servers to safeguard information.
- Access is restricted to authorized staff only.
5. Your Rights
You have the right to:
- Access your personal data.
- Request correction of inaccurate information.
- Request deletion of your data, subject to regulatory requirements.
- Opt out of marketing communications.
6. Cookies & Digital Tracking
Our website and app may use cookies to improve user experience. You may disable cookies in your browser, but some features may not work.
7. Children’s Privacy
Our services are not directed at persons under 18 years of age. We do not knowingly collect data from minors.
8. Updates to Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website.
9. Contact Us
If you have questions about this Privacy Policy, contact us:
info@amaltakaful.co.tz
+255 XXX XXX XXX